HOW TO STAY SAFE
WHAT IS COVID – 19?
According to W.H.O Coronaviruses are a large family of viruses which may cause illness in animals or humans.
In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold and severe diseases like Severe Acute Respiratory Syndrome (SARS) . The most recently discovered coronavirus causes the disease COVID-19.
THE MOST COMMON SYMPTOMS OF COVID-19 ARE:
-Aches and pains
HOW CAN I PREVENT IT?
Wash your hands properly for about 30 seconds. Maintain proper personal hygiene. Cover your nose and mouth with your elbow when coughing or sneezing or use a tissue. Get the latest information on the COVID-19 outbreak, available on the WHO website and Ministry of Health.
WHAT DOES THE WORLD HEALTH ORGANIZATION (WHO) SAY?
– If cold/flu symptoms, opt to self-quarantine
– If cough/fever, make sure you go to the hospital
– If you have breathing difficulties, treat this as an emergency
WHO IS AT THE RISK OF CONTACTING THE VIRUS?
Since this is a new virus to mankind, we are still learning about how COVID-2019 affects everyone, older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) appear to develop serious illness more often than others.
-Cancer or diabetes
MUST I WEAR A MASK TO PROTECT MYSELF?
Yes it is advisable to wear a mask as it helps prevent the spread of the virus. Most especially with it’s symptoms (especially coughing) or looking after someone who may have COVID-19. WHO urges people to use masks wisely, as their is shortage of masks around the world.
IS IT SAFE TO RECEIVE A PACKAGE FROM ANY AREA WHERE COVID-19 HAS BEEN REPORTED?
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.
COVID-19 QUESTIONS & ANSWERS
Our primary concern is the health and well-being of our, consumers, partners and communities. We believe our role is critical during this challenging time and we want to make sure our customers get the items they need, when they need them. As the spread of COVID-19 continues, we’ve recently seen an increase in people shopping online which has had an impact on how we serve our customers, we are working around the clock with our partners to ensure availability of essential products, and to continue to bring on additional logistics capacity. We have taken precautionary measures internally and externally and made alternative plans that we will continue to monitor as the situation changes in each market.
For information and advice on COVID-19, you can check the latest updates on the World Health Organization (WHO) website: https://www.who.int/
FREQUENTLY ASKED QUESTIONS
Can I place an order? thebestpriceNG deliver my parcel?
Yes, thebestpriceng continues to serve her customers and provide a safe shopping environment and home delivery. You can check the current delivery times at order check-out or via ‘Your Orders’ in your account.
Are delivery times affected?
Our teams are working to ensure we can continue to deliver at the fastest time possible. As you are already aware, we have taken several measures to ensure safe shopping during COVID19. We also do the same for our sellers, such as making sure that social distancing is enforced when they bring products. Due to the current situation we are currently faced with, this may delay the delivery of the orders compared to our usual time frame. Future orders placed will be delivered within the time frames as indicated on the product page and checkout, which have been updated accordingly. We appreciate your support and patience.
Is it safe to receive orders?
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is low, according to the World Health Organization. As a result, shopping online with theBestpriceng is a safer option – as it allows customers to avoid busy markets, malls or supermarkets.
Is it possible to reduce contact with the drivers when they deliver my order?
Yes. Our logistics agents are well trained to pratice ‘Contactless’ delivery and cashless deliveries, where possible. Logistics personals have been advised to limit contact with customers by placing packages at the customer’s doorstep and stepping back.